Since I launched my online shop with Nodal Ninja products I knew the key was a great customer support. Last month my Czech version of my shopcelebrated acquiring a prestigious customer satisfaction certificate “Verified By Customers” from the largest price comparison website called Heureka in Czech Republic.
You can see the certificate here
(in czech only)
As you can see, 100% of my customers recommend my shop, and 18 of these customers even wrote a great public review. These reviews can only by written by authenticated customers which assures they are real. Evaluation can be done by completing a 3rd party questionnaire of satisfaction that customers fill in after each purchase.
This is not only awesome signal of recognition of my customer happiness efforts but also a commitment to continue the same level of great customer support in the future for all my online shops.
We thought it would be nice to show you more detailed photos of the items in our panorama shop to complement the photos we have from the vendor. We chose the Nodal Ninja RD16-II Advanced Rotator as the first item. This rotator can be used to upgrade Nodal Ninja 3 and 4 panoramic heads for a more convenient way of horizontal rotation of the heads and it’s also recommended for the Nodal Ninja Ultimate M series heads. Thanks to the blue knobs you can select 16 different detent intervals (hence the number 16 in the name). By setting a proper interval on the rotator you WILL KNOW when you have rotated your camera enough for the next shot because the rotator will produce a slight click. This allows you to take panoramas without actually looking at the rotator’s numbered scale and therefore allowing much more convenient way of taking panoramas.
You can find more photos in our facebook album. The RD16 rotator is available for purchase through our shop.
We are attending the panoramic photography meeting (PanoTools Meeting 2013 in Messina Sicily) and are staying in Sicily from September 1 to September 21. Our shop continues working normally during our stay in Sicily and orders are shipped by our fulfillment center. We will try to answer all questions and process all orders in 3 business days. Please excuse possible delays in our communications during the affected dates.
Are you also attending? Looking forward to meeting you! :)